FAQs

Lessons:

Lesson & Purchasing Info

Take a Lesson

Where do I go for my lesson?

Lesson meet off the back deck of the Main Resort in front of the Trail map sign. School staff members will be in the area during Lesson meeting times.

 

Lift Tickets:

Lift Tickets & Purchasing Info

Lift Tickets

Do I have to print out my order confirmation?

Please have your order confirmation ready when picking up your tickets or passes.

Where do I go once I get to the resort?

First Timer's Guide

 

Rental Info:

Rentals & Purchasing Info

Rentals

Can I use the same rentals for my multi-day ticket?

Yes, Winterplace offers ski-check, so you may use the same equipment for multi-day tickets.

Can I purchase rentals online without a lift ticket?

Rentals must be purchased as an add-on with a lift ticket online; however, you may purchase rentals on-site.

 

Season Passes:

Where can I buy a season pass?

Season Passes

When & where do I pick up my pass?

You may pick up your Season Pass on your first visit to Winterplace at the Ski School Office.

Snowmaking:

The process begins at our pump house, which draws water from our lake. All that cold water is pumped through hundreds of feet of snowmaking pipe, straight to our snow guns. As the water arrives at the gun, it is pushed through small nozzles on the ends of the barrel of the gun, and blown into the air to freeze by high powered fans. This produces large piles, or whales of snow on the ground. To make snow, the air temperature needs to be 28 or colder, but may vary based on the humidity.

 

Snowtubing:

Snowtubing & Purchasing Info

Snowtubing

How tall do you have to be?

Snowtubers must be at least 44” tall.

Do I have to rent a tube?

Snowtubes are provided with snowtubing tickets.

Is my Lift Ticket valid for snow tubing?

Snowtubing tickets are purchased separate of ski slope lift passes. If you are skiing or boarding, you must purchase an snowtubing ticket to snowtube.

Where do I pick up my snowtubing tickets?

You may pick up your snowtubing tickets at the main resort or at the Mountain House located next to the snow tubing park.

Can I add snowtubing to my lift ticket when I arrive?

You may add-on a 2 hour snowtubing ticket at any time; however, your lift ticket must be valid for the day of add-on.

How many people are allowed to ride in a tube?

Only one person is allowed per tube.

Can I bring my own sled?
We do not allow personal sleds to be used on the tubing runs. The tube rental is included in the cost.

 

What to Bring:

First Timer's Guide

 

What should I do with my stuff?

Remember, you are responsible for your possessions while you are visiting our resort.  Refrain from bringing any extra items into the lodge if at all possible and use the lockers (located downstairs in the main resort or at the Mountain House) to secure the items you must bring with you.  

 

When does the season start/end:

Winterplace usually opens around mid-December and closes around mid-March.  Opening and closing dates vary based on weather conditions.  Please check the snow report for current conditions and hours. 

Snow Report

 

Where should I put my skis or snowboard when not on the slopes?

Skis and snowboards are prohibited inside the lodge and should be secured on the outdoor racks with personal equipment locks or dropped off at the ski-check located next to the back deck of the resort center.

 

Cancellation & Policies:

Mountain Safety & Policies

Inclement Weather

Weather and snow conditions are not viable reasons for cancellations.

Can I cancel my trip?

Winterplace passes & tickets are non-refundable, non-transferable, and not for resell.